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TeRms and Conditions

Definitions

The terms below form an agreement between Smart Champs Tuition (we, us, our) and the client: parent/guardian of the student (you, your).

Teacher/Tutor Qualifications

Our tutors are all qualified teachers, with enhanced DBS checked, with university degrees, teaching qualifications or professional qualifications.

Smart Champs Tuition selection process includes taking up professional references and checks with DBS.

Tutoring contract

Please make sure you fill in the registration form and sign it as without the signed registration form we are unable to enrol your child for tuition programmes.

Illness and Holidays

Please contact Smart Champs Tuition during usual holiday periods, giving a minimum of 24 hours’ written notice (except in unforeseeable situations). Please drop us an email. Cancellations without due notice will be charged at the one-hour rate.

Tuition Stopped By Tutor

Smart Champs Tuition will endeavour to replace the tutor (subject to availability) if a tutor has stopped the tuition. Otherwise, the fee will be refunded to the client.

Tuition Stopped By Client

We require a week’s notice of end of tuition in writing both to Smart Champs and the tutor. Please provide notice by emailing at hello@smartchampstuition.co.uk.

Payment for Tuition

Online Tuition

At Smart Champs online tuition is paid in advance a minimum commitment and payment of one hour is required. A client can book a block of 10 lessons on the website via checkout. The payment can be made via secure Stripe or PayPal on the website.

Any cancellation without 24-hours written notice will be charged at the one hour rate.

Online tuition will be provided through Zoom/Skype and Google Meet or Microsoft Teams.

We only deliver one to one online tuition as we strongly believe every child has their own needs and we endeavour to nourish them.

Prepaid Plan (online Tuition)

If you want to cancel your booking, please ensure you will give a week’s written notice. You are entitled to cancel the contract within 8 working days of your acceptance, in which case you will be entitled to the reimbursement of full fee paid to Smart Champs Tuition.

If a client or tutor want to stop the tuition sessions, then the balance of the fee will be refunded to the client.

Recording/Images

Recording of a live lesson or taking pictures is not permitted due to the safeguarding of children and staff.

Copyright

All the learning materials provided are copyright. The client is not allowed to distribute or copy it without our prior permission.

Data Protection

Clients providing data to Smart Champs Tuition are consenting to the use of that data by SCT for tuition, billing and fee collecting purposes and to enable us to contact you from time to time. This data for legitimate purposes in connection with our business and subject to suitable safeguards that data may be transferred to others.

We have right to change these terms and conditions.