Smart Champs Tuition Ltd is registered as data controller with the ICO. Our number is ZB037273.
At Smart Champs Tuition Ltd. we are committed to protecting and respecting your privacy. We process personal data for these main reasons.
- To deliver tuition programme to our pupils
- As employers
- If we have permission from the user or allowed by law to send them marketing content.
We may collect and process the following data about you:
Information that you provide by filling in an enquiry form on our site. This can include, your name, address, University application plans and (when completing an order) your payment details. We will use this information to send answers to your enquiries only. We may also ask for further information if you are reporting problems with our website. This will be stored on our email system. You have the right to withdraw consent at any time by asking us to delete these emails or any other data.
Information that you provide by registering to use our site, subscribing to our service, posting material or requesting further services. This will be stored on the WordPress database, or email list. You have the right to withdraw consent at any time by deleting your account.
Information that you provide by filling in a newsletter request form on our site. This will be stored on our email software account. You have the right to withdraw consent at any time – unsubscribe at the bottom of the next newsletter.
If you contact us by email, we will keep a record of that correspondence. This will be stored on our email system. You have the right to withdraw consent at any time by asking us to delete these mails.
Children and parents
We process data about our students under Article 6(1)(f) of GDPR, in order to deliver tuition programme with the signed consent of their parent or guardian.
We will collect data in form of an application/CV if we are appointing you as a Teacher/Tutor. As our duty to safeguard children, we will carry out checks on DBS, teaching qualifications and validity of other transcripts.
How your data is protected
We store your digital personal data on our secure encrypted servers.
- The server has an SSL certificate (shows ‘padlock’ symbol that appears in your browser) that means data is transmitted securely.
- In the unlikely event of any data breach, the nature of the breach, and consequent action taken to deal with the breach, will be clearly communicated.
- We share data in hard copy with the teacher when they are working with your child, to fulfil their duty of care while delivering the tuition programme.
Use of Data by Third Parties
- No user data stored within our databases is passed on to any third parties.
- These are cookies set by other suppliers which we may be using to enhance our site and which are controlled by them. The following section details third party Cookies you might encounter through this site. For more information on these Cookies or opt-out of third parties collecting any data regarding your interaction on our website, please refer to their websites for further information on these Cookies or to opt-out.
Check your cookies
You can find more detailed information about the Google Analytics Cookies we use by clicking here.
You can find more about Google’s position on data privacy as regards to its analytics service, including information about the google analytics opt-out browser add-on in the Privacy Controls section here. You can see which cookies are active in your browser’s settings. For help, visit your browser’s documentation:
Visitors to our website
We use Google Analytics which collects IP addresses from visitors interacting with our site but these do not identify the user.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. All third parties ensure your data is safeguarded according to GDPR. You can also exercise this right at any time by contacting us using our usual methods. You can un-subscribe from any marketing we send to you by clicking ‘unsubscribe’ at the bottom of the email, or by contacting us in writing requesting to un-subscribe.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you believe that we have done something wrong by not complying with GDPR please contact us in the first instance to make a complaint for which we aim to resolve. Should you not be happy with this resolution, you do have the right to lodge a complaint with the supervisory authority, the Information Commissioner’s Office.
GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £5 to meet our costs in providing you with details of the information we hold about you.
How to contact us or make a complaint
You can also call us on +44 (0) 203 488 7476.
If we cannot resolve your complaint satisfactorily, you can contact the Information Commissioner’s Office (www.ico.org.uk)